Bill Fritton: There is no better sense of accomplishment in my mind than being able to see somebody come in to me at some point in their life and be at the absolute bottom for them. It’s great to see at the end of a month, two months, two years, that person come back to me and say, “Thank you for giving me my life back.”

The Back Tax Expert was formed in 1984 by two former IRS revenue officers in Buffalo, New York. They went out on their own after serving with the IRS for over 20 years. There were some things within the IRS that they didn’t like and they wanted to go out and help taxpayers who were being taken advantage of. Since that time, we’ve grown to become a nationwide firm.

When I got out of school, like most people, I really didn’t know what I wanted to do in my life. Through some family acquaintances, I met a gentleman up in Buffalo, New York, who was one of the founders of the company back in 1984. I went up there, interviewed with him, and he kept me around for a week. At the end of the week, he offered me a job and I started working there. I worked there from 1990 to 1997. He taught me everything I know.

Eventually, I wanted to go out on my own. He was gracious enough to let me do that and help me do that. So, I moved down to Washington, D.C., and opened up my own firm and I’ve been doing that ever since.

Our main office is in Tyson’s Corner, Virginia, which is just outside of Washington, D.C. It’s an up and coming area. It’s a mini-city at this point, but it’s right around the beltway in Washington, D.C. That’s where our corporate headquarters is. We serve from that area, mainly Eastern Pennsylvania, Philadelphia and the surrounding area, Wilmington, Delaware, and the surrounding area, Baltimore, Washington, Northern Virginia, Richmond, Virginia, and Charlotte and raleigh and the surrounding areas of North Carolina. Even though that’s our primary places of business, I have clients all over the country, California, Nevada, Oregon.

The good thing about technology these days is most documents that we need or handle can all be transmitted electronically. If not, through fax and phone. But like I tell everybody, if you want to meet face to face, I’m willing to do it anytime, anywhere you want. You can come to our offices or, in many cases, I go to you.